Signature Hotel Experience – Milestone Hotel London

Hi, my name is Karen Pickrum and I’m the Director of Marketing for Preferred Travel of Naples and I recently traveled to London and stayed at fabulous Milestone.  The Milestone is located in the heart of Kensington and it’s an amazing hotel.  The minute you walk in you’re immediately treated like family and you’re returning home.  The hotel is a luxury, 5-star boutique hotel and has 44 rooms, 12 suites and six apartments.  They are actually mansions that have been converted.  The apartments are mansions that were next to the original and now they’re all connected. 

The Milestone, each room is different.  Different décor, different color, style.  Bea Tollman, who heads up the red carnation collection, which the Milestone is apart of, takes a personal interest in decorating each and every room in the hotel.  For that matter all of the hotels in her collection.  When you tour the rooms with someone from the hotel, they’ll point out Mrs. Tollman purchased this in Hong Kong to be shipped to the hotel to be used in this room.  It was really interesting.

We were able to stay in the Harlequin Suite, which had a black and white theme and was unbelievable.  There are steps that make it like a tri-level and a huge bathroom with the most amazing amenities and huge soaking tub.

The location of the hotel is right in the heart of Kensington.  You walk right out the front door and Kensington Park is right across the street, a five-minute walk and you’re at Kensington Palace.  Prince Charles and Princess Diana used to live in Kensington Palace.  That’s where William and Harry were raised and now it’s going to be the future home of Prince William and Kate and they are going to raise their children there.  We had the opportunity to visit Kensington Palace and tour some of the public rooms and there was a current exhibition of Princess Diana’s dresses that a private collector had on display.  It was amazing to walk through the palace and to see the dresses and the sketches for the designs and the material.

The hotel is well known for it’s afternoon tea.  The High Tea and it’s held in the library and it truly is an amazing experience.  If you’re looking for high tea in London definitely look at The Milestone.

The Signature amenities that you would refer would be requesting an early check in or late check out depending on your flight arrivals and departures, a full breakfast every morning and a $100 room food and beverage credit, and an upgrade subject to availability at the time of check in.

There is wonderful little English bar with a hunting theme.  It’s quite small but it’s so homey and comfortable feeling and then right off that is the Conservatory, which is black and white.  This is where Mrs. Tollman started experimenting with the black and white theme.  She liked it so well; she then created the Harlequin room.  One of the best things and my most favorite thing about the hotel is the personnel, the people.  They are so wonderful.  You are welcomed and every step of the way, “What can I do for you?”  The service is just impeccable.

One of the sweet little features, when you go to bed at night the slippers will be at the side of the bed, the water, the chocolates, all of that.  But one night, we had these wonderful little nightlights and we each had a little book on our pillow, so it would be like home.  That is something Mrs. Tollman insisted on at her properties, that everyone feels at home.

For those of you who think of shopping in London you, of course, think of Harrod’s and that is very close to the hotel.  It’s an easy ride over to Harrod’s and you could spend hours there.  You’re close to all the transportation, if you want to take the underground or the bus and there are always the taxis.

The hotel, in addition to the wonderful service, they have a wonderful spa, so if you really want to relax and enjoy yourself, you can book any of the spa services.  The hotel is also wonderful for families.  They really embrace having the families.  The apartments are very nice for that.  The apartments have up to three bedrooms and it includes a kitchen and a dining area and living room.  So, for families traveling or an extended stay or traveling for a milestone event and you want to bring your family with you this is a great location.

If you are ready to book The Milestone or your next great adventure, please call one of our fabulous leisure consultants at Preferred Travel of Naples.  Call us at 239.261.1177 or visit our website at Thank you.

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